Privacy Policy
Last updated: April 14, 2026
At Diamonds & Pearls Catering, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our website and services.
Information Collection
We collect essential information to facilitate your catering requests, including your name, telephone number, email address, and event specifics. This data is collected directly from you when you register, place a booking, or contact us through our website.
Data Usage
Your information is used to process your bookings, manage payments, and communicate event logistics. We do not sell or lease your personal identifiers to third-party marketing entities. We may share your data with service providers (such as payment processors) strictly where necessary to fulfil your booking.
Information Protection
We implement industry-standard security protocols to safeguard your data. Digital payments are processed securely through Moolre Payments — an encrypted payment gateway. Card and payment details are not stored on our servers and are handled entirely by Moolre in accordance with their security standards.
Cookies & Analytics
Our platform uses essential cookies to manage your booking session and provide a seamless navigation experience. We may use anonymised analytics to understand how visitors use our site and improve our services.
Essential cookies cannot be disabled as they are required for the site to function. Analytics cookies are anonymised and do not identify you personally. If you wish to opt out of analytics, you may clear your browser cookies at any time.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct any inaccurate or incomplete information.
- Request deletion of your personal data, subject to any legal obligations we must fulfil.
- Object to the processing of your data for marketing purposes.
To exercise any of these rights, please contact us at graceayesu@yahoo.com with your request. We will respond within 30 days.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy. Booking records and associated customer data are retained for a minimum of 2 years for accounting and dispute-resolution purposes, after which they are securely deleted or anonymised. You may request early deletion at any time, subject to any legal obligations.
Policy Updates
Diamonds & Pearls Catering reserves the right to modify this policy as our platform evolves. Any significant changes will be reflected with an updated "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Still have questions?
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Reach out via the contact form or chat with us directly on WhatsApp.